100% Satisfaction Guarantee - Return/Refund Policy

Returns are gladly accepted for 30 days less shipping & handling and are subject to a 15% restocking fee.

Merchandise must be received in the same condition as when they were shipped. No credit will be given for damaged returns.

If you need to return an item please contact our Returns Department by sending an email to admin@brandedbilliards.com. You will be sent instructions on how to send your order back to us.

Contact the Returns Department: Please send an email to admin@brandedbilliards.com and enter:

Your Name Order Number Address City State Zip Code Phone Number Email Address Reasons for requesting a return

Then simply click Submit and return instructions will be emailed to you. For Returns: The subject should be your Order Number.

We will credit your account within 48 hours of receiving your return.

Please note: Due to the per order basis of our custom items, we cannot accept returns of these items unless the item is damaged upon delivery.